I use a power wheelchair and every time I visit Spar in Badsey I find that half of the double door is locked and I cannot fit through one side. I always have to send someone else in to find a member of staff with a key and usually have to wait several minutes outside while they locate the key – on some occasions they have not been able to find it at all. At other times I have not had anyone with me to send inside.
Today my wife went inside to find a member of staff but they were serving a long queue of customers and since I was not prepared to wait outside for five or ten minutes in temperatures of 5°C I went home without doing my shopping. This problem would be easily solved by having both doors unlocked at opening time and by not doing so Spar may be breaking the Disability Discrimination Act.
(I have sent a complaint to Spar via their website today.)